Refund policy

Return, Replacement & Refund Policy – BlushScent

At BlushScent, we strive to ensure you love every purchase. If you’re not completely satisfied, we’re here to help.

1. Return Window

We offer a 5-day return policy from the date of delivery. You must initiate your return request within 5 days of receiving your order.

2. Eligibility for Returns

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging

• The product must be in the same condition as received

• Proof of purchase (order ID or receipt) is required

3. Non-Returnable Items

The following items are not eligible for return:

• Used or opened products

• Items damaged due to misuse

• Products purchased during clearance or final sale (if applicable)

4. Replacement Policy

We offer free replacement in the following cases:

• Damaged product received

• Wrong item delivered

• Manufacturing defects

To request a replacement, contact us within 5 days of delivery with clear images or videos of the issue.

5. Refund Policy

Once your return is received and inspected:

• You will be notified of the approval or rejection of your refund

• If approved, the refund will be processed within 5–7 business days

• Refunds will be credited to the original payment method

6. Return Process

To initiate a return, please:

1. Contact our support team at [your email/contact]

2. Provide your order details and reason for return

3. Follow the instructions provided by our team

7. Shipping Charges

• Return shipping costs may be borne by the customer unless the return is due to our error (damaged/wrong product)

• Original shipping charges are non-refundable (if applicable)

8. Contact Us

For any questions or concerns, feel free to reach out to our customer support team at:
Email: contactblushscent@gmail.com
Phone: [your contact number]

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BlushScent reserves the right to update this policy at any time without prior notice.